- Patient Guide
- Outpatient Instructions
Outpatient Instructions
Clinic Hours- .Regular Clinic Hours
- Morning: 08:30 – 12:00
- Afternoon: 14:30 – 17:30
- Evening: 18:00 – 21:00
- .Appointment Registration Hours: 08:30 AM – 09:30 PM (daily)
- .Appointments can be made up to one week in advance.
- .24-hour Emergency Services available in the Department of Obstetrics & Gynecology.
Telephone Registration: 06-3505000 ext. 1103
Pharmaceutical Consultation: 06-3505000 ext. 1101
Registration Information
- .For first-time patients, please bring your National Health Insurance (NHI) card and a valid ID (Household Registration, Passport, or ARC) to the registration counter.
- .To reduce your waiting time, we recommend using the online appointment system whenever possible.
Consultation Guidelines
- .Please bring your ID and NHI IC card when visiting the clinic.
- .Patients are seen in order of check-in. Those with appointments should report to the counter first and will be seen according to their appointment number.
- .Advance registration ensures your medical record reaches the consulting room earlier, helping reduce waiting time.
- .According to NHI regulations effective July 15, 2005, the partial co-payment is NT$80.
Outpatient Fee Standards by Patient Category
Pharmaceutical Co-payment
Outpatient Fee Policy
- .Patients without NHI cards must temporarily pay in cash and present the receipt and NHI card within 7 business days (excluding holidays) for a refund at the counter. Refunds requested after the end of the month must be processed through the NHI Bureau as claims will already have been filed.
- .No additional registration fee is charged for the 2nd or 3rd refill under a continuous prescription.
- .If examinations are rescheduled to another day, no extra registration fee will be charged for the follow-up visit.
- .Non-NHI covered services and certificate fees must be paid according to hospital regulations.
Items Not Covered by NHI
- .Sterilization and reversal surgery
- .Private nurse services
- .Over-the-counter or non-prescription medications
- .Ambulance transportation fees
Application for Medical Documents
- Application for Medical Record Copies / Authorization Letter for Issuance of Medical Certificates
- .Outpatients may verbally request their physician to issue a medical certificate. Once completed, please bring it to the billing counter for stamping and payment.
- .For birth or stillbirth certificates, please bring both parents’ IDs or household registration to the 2nd-floor nursing station.
- .Patients who gave birth in our hospital must provide copies of both parents’ IDs to process the newborn’s birth certificate.
- .Requests for medical certificates should be submitted to the nursing station before discharge. The fee is NT$100 per copy, payable at the billing counter upon collection during follow-up. Requests made after discharge follow the procedure below:
- ◎ If previously issued before discharge and additional copies are needed, please bring your ID to the billing counter to apply and pay.
- ◎ If not requested during hospitalization, please bring your ID to the billing counter (processing time: approximately 3 business days).
- .To request a death certificate, please bring the deceased’s ID and the applicant’s (next of kin) ID to the nursing station.
- .Medical Record Copy (no registration required):
- ◎ Location: Registration & Billing Counter (1F, ext. 1103 / 1105)
- ◎ Required Documents: ID card or Authorization Letter with ID of authorized person.
- ◎ Service Hours: Regular office hours.
Hospitalization Co-payment Rates
For a single hospitalization, the maximum co-payment within 30 days is NT$28,000. For stays exceeding 30 days, there is no maximum limit.
(Subject to regulations announced by the National Health Insurance Administration.)
Ward Room Rate Differences- .Wards are categorized by room type (single or double occupancy). Rates are as follows:
- .Observation/Standard NHI Bed: NT$0 per day
- .Double Room: NT$2,000 per day
- .Single Room: NT$2,500 – 3,000 per day
- .VIP Single Room: NT$5,000 per day
- .Each acute care room includes basic amenities such as TV and refrigerator. Rates are listed below: